Which of the following is not a factor causing difference be

Which of the following is not a factor causing difference between domestic trade and international trade?
选择一项：
a.tariffs
b.transportation cost
c.invoice
d.import quota
Which impression you don’t want to leave to your customer at the first time?
选择一项：
a.Dishonest
b.Friendly
c.Efficient
d.Pleasant
Which of the following title is the highest ranking in a company?
选择一项：
a.Manager
b.Supervisor
c.Managing director
d.Temps
Which of the following is not a good way to prepare making phone calls?
选择一项：
a.Know exactly what you are planning to say
b.Pretend to understand when you actually cannot
c.Make sure pen and paper are in reachable distance
d.Assemble all relevant documents
Which of the following is not an accepted international business manner?
选择一项：
a.Germans like to entertain customers
b.The guest offers to pay after meal in Italy
c.Handshaking with everyone is not popular in North Europe
d.In France nobody talks business over the main course
Which of the following is not an abbreviation of enterprise type in
选择一项：
a.WFOE
b.SOE
c.SHE
d.POE
When planning a letter or email,which of the following are not important?
选择一项：
a.Decide an aim or purpose
b.Look up dictionaries all night
c.Write an outline
d.Prioritize important points
Which one is not the correct way to introduce others?
选择一项：
a.Allow me to introduce myself.
b.Have you met Mr.Li?
c.Let me introduce you to the new colleague.
d.I’d like you to meet our new sales manager.
When telephoning,which of the following are not the correct strategies when the operator tells you that the line is busy
选择一项：
a.Ask to call back later
b.Hang up the phone immediately
c.Ask the receiver to call you back
d.Say you don’t mind waiting
Which of the following is not one of the 5 business writing golden rules?
选择一项：
a.Clear
b.Concise
c.Cautious
d.Courteous
e.Complete

c a c b c c b b b d c
再问： 亲...一共才十道题...答案十一个...?O.O
再答： c a c b c c b b d c